FAQs: Your Questions Answered

Got questions? We’ve got answers! We know building with metal comes with plenty of unique considerations, and we’re here to make your experience as smooth as possible. Here are some answers to our most frequently asked questions:

General questions

What types of metal building components do you offer?

We offer a comprehensive range of metal building components, including red iron materials , roofing sheets and trim , metal roofing panels and siding , and a variety of fasteners, closures, and sealants.

Do you offer custom metal fabrication services?

Yes, we have in-house fabrication capabilities for metal roofing and trim, allowing us to create custom solutions to meet your specific needs. We can produce custom panel profiles, sizes, and configurations to match your exact specifications.

Do you offer warranties on your products?

Absolutely! We stand behind the quality of our products with industry-leading warranties, including the Valspar Weather XL 40-Year Limited Warranty and the 25-Year Galvalume Limited Warranty Guarantee.

Ordering & delivery

Any orders placed during business hours will be ready for pickup at your chosen location within 48 working hours, but there’s no guarantee during peak times.

Orders placed after 5 pm via fax or email will be treated as the next day’s order.

What is the best way to place an order?

You can easily place your order by calling your local office or submitting a contact request here:. Our team will promptly respond within 24 hours to assist you.

What is your average turnaround time?

We strive to fulfill orders within 48 working hours of placement. Please note that turnaround times may vary during peak seasons.

Do you deliver?

Yes, we offer professional delivery services directly to your job site or home for a nominal fee.

What is your return or exchange policy?

We accept returns of unopened or unused items within 5 business days of purchase, subject to a 25% restocking fee. Some items, such as sheets, trim, and opened items, are not eligible for return.

Please call a location near you for Specific Orders & Delivery

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Consultations & services

Do you offer on-site or off-site consultations?

Yes, we offer both on-site and off-site consultations with our experienced metal building experts. We’ll work with you to understand your specific needs and recommend the best solutions for your project.

Do you erect metal buildings?

While we don’t erect buildings ourselves, we can connect you with trusted contractors in your area who specialize in metal building construction.

Still Have Questions? We’re Here to Help!

The team at JAG Metals LLC is committed to providing exceptional customer service and ensuring your complete satisfaction. Still have questions or need more information? Please don’t hesitate to reach out to us. We’re ready to help you every step of the way.